Frequently Asked Questions

Everything you need to know about style, fit, and service.

What is the Fit Liberty program?

Fit Liberty is our unique exchange program that allows you to replace any piece in the collection for a different size if your body changes within one year of purchase, completely free of charge.

How do I determine my size at Universal Standard?

We use a revolutionary size-inclusive scale ranging from 00 to 40. We recommend using our comprehensive Size Guide or the 'Find My Fit' tool located on each product page for the most accurate measurements.

What is your return policy?

We offer a 30-day return window for all unworn, unwashed items with tags still attached. Please note that items marked as 'Final Sale' are not eligible for return or exchange.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the United States. Expedited shipping options are available at checkout for those who need their wardrobe essentials sooner.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at the time of checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm and Afterpay.