Returns & Exchanges
At Universal Standard, we want you to love every piece in your wardrobe, which is why we offer a 30-day window for returns and exchanges on all eligible items. Our Fit Liberty program also allows you to exchange certain items if your size changes within a year of purchase.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Choose Refund or Exchange
Select whether you would like a refund to your original payment method, store credit, or a direct exchange for a different size or color.
Print and Pack
Download and print your prepaid shipping label, then securely package your items in their original condition with tags attached.
Ship and Track
Drop off your package at any authorized carrier location and use the provided tracking link to monitor your return's progress to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing